Refund policy

Return & Refund Policy:
We want you to love your socks! If you’re not completely satisfied with your purchase, we offer a hassle-free 14-day full refund policy from the date of delivery.

Return Eligibility Requirements:
To be eligible for a full refund, all returned items must meet the following strict conditions:

1. Unworn & Unwashed: Socks must be completely unworn, clean, and in original condition.
2. Original Packaging Intact: The product sleeve/label must remain attached and undamaged.
3. Return Window: The return request must be initiated within 14 days of receiving your shipment.

*Please Note: For hygiene reasons, socks that have been worn, washed, or removed from their packaging sleeve are not eligible for a return or refund.

How to Initiate a Return
Submit Your Request: Contact our customer support team by completing the contact form under the "Contact" tab with your Order Number and reason for return.

Pack Your Items: Carefully pack the unused socks with the sleeve attached in their original or protective packaging.

Ship It Back: Send the package to the return address provided by our support team. (Note: Return shipping costs are the responsibility of the customer unless the item arrived defective or incorrect).

Refund Process
Once we receive and inspect your returned items to verify they are unworn with the packaging intact, we will process your refund:

Processing Time: Approved refunds will be issued to your original method of payment within [5–7] business days.

Confirmation: You will receive an automated email confirmation as soon as the credit has been processed.